Please contact me for password protected projects
Parent/Student mobile app
Using an open card sort, live intercept and unmoderated user testing to validate our approach to navigation for a new parent/student mobile app.
UX Ops: Bringing in new technology
The objective of this project was to extend the UX & Research team’s bandwidth by allowing for more research to happen with less effort through unmoderated research. Additionally, this tool could increase and diversify the research methodologies at their disposal.
Reacting to COVID-19: A collaborative project with a big impact
The goal was to take the pulse of our hiring managers and job seekers on how COVID-19 has been affecting their job search and recruitment efforts. I was contact by both product managers and ask to help set up a short survey to accomplish this.
Not Another Insurance Company
A series of different forms of user research for an undisclosed insurance company aptly renamed “Not Another Insurance Company (NAIC).” The team performed a series of 3 projects including interviews, focus groups, and finally a workshop to help this company improve their implementation process.
Usability: Bath and Body Works
End to end user testing on the new Bath and Body Works Loyalty App.
victoriacwalters.com 